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The Effect of High Reliability Organizations Training Program on Staff Knowledge and Compliance

Annotated Bibliography

Atalla, A. D. G., & Awad, N. H. A. (2020). The Effect of high reliability organizations training program on staff knowledge and compliance. International Journal of Advances in Nursing Management, 8(3), 223. https://doi.org/10.5958/2454-2652.2020.00051.7

Description

The study outlined in this article was conducted to determine the effect of High Reliability Organizations’ (HROs) training programs on staff knowledge and compliance in all medical care units and para-medical units at one private hospital at Alexandria Governorate, Egypt. The study was conducted using a quasi-experimental research design. Seventy participants were selected from hospital staff including managers, supervisors, and key (senior) staff who had at least six months of experience and were available at the time of data collection. The authors concluded that the HRO training program indicated statistically significant differences in staff knowledge and compliance before and after attending the training. The authors recommended diverse healthcare organizations should work to achieve HRO standards, attain best practices to establish a safe work environment with high quality services, establish HRO concepts and culture in their organizations, and attain healthcare managers’ commitment, dedication and support to implement the HRO model.

This study was conducted by Dr. Amal Diab Ghanem Atalla, Dr. Nadia Hassan Ali Awad. The article indicated that one or both authors are (a) Lecturer(s) in the Nursing Administration Department, Faculty of Nursing, Alexandria University, Egypt. It is not clear which author holds that title if both do not.

Discussion

The authors identified the early research in High Reliability Organizations, and incorporated Weick’s description of 5 characteristics shared by HROs. The authors included a description of both the pilot study and study. The article included a description of participants’ knowledge of the five HRO characteristics prior to and one month after receiving training. The authors also measured compliance with the guidelines outlined in the training. This study will be useful for authors learning about HRO, and for developing training programs to enable organizational learning about HRO.